Merchant help
Support
Replies within two French business days
Before contacting support
- Confirm the product is an eligible fixed bundle.
- Open the active Online Store 2.0 theme and its product template.
- Confirm the Bundle contents app block has been added and saved.
- Preview the exact bundle variant your customer can select.
The block intentionally remains hidden on standard products and when Shopify cannot provide a complete bundle composition.
Contact
Email contact@2smart4you.fr with your permanent .myshopify.com domain, the affected product URL, theme name and a screenshot. Never send a password or Shopify access token.
Service status
The production health endpoint is available at bundle-reveal.2smart4you.fr/health.