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Merchant help

Support

Replies within two French business days

Before contacting support

  1. Confirm the product is an eligible fixed bundle.
  2. Open the active Online Store 2.0 theme and its product template.
  3. Confirm the Bundle contents app block has been added and saved.
  4. Preview the exact bundle variant your customer can select.

The block intentionally remains hidden on standard products and when Shopify cannot provide a complete bundle composition.

Contact

Email contact@2smart4you.fr with your permanent .myshopify.com domain, the affected product URL, theme name and a screenshot. Never send a password or Shopify access token.

Service status

The production health endpoint is available at bundle-reveal.2smart4you.fr/health.